I have a question about the contents of medical treatment at a medical institution, what should I do?

It is not possible to answer the appropriateness of the medical treatment performed by a doctor. I recommend that you talk directly to family doctor and others until you are satisfied. We accept "Medical Safety Consultation Service" for how to respond with medical staff and consultations and complaints about medical institutions in Yokohama City.

Number 045-671-3500
Day of the week: Month to Friday (excluding holidays and New Year holidays)
Reception hours: From 8:45 to 16:00
Response time: From 8:45 to 17:15

Consultation is accepted via the electronic application system.
Click here for access → Yokohama-shi medical safety consultation counter electronic application form (outside site)
You can also access it from the following QR code.
※Depending on the closed day or the content of the consultation, it may take about one week to reply.

Yokohama City Medical Safety Consultation Service