About Yokohama-shi LINE official account

　The official Yokohama LINE account provides information distribution services, library online catalog, and road damage reports. Please register as a friend and use it.
　Please refer to the following page for details.

@cityofyokohama

Yokohama-shi

@cityofyokohama

• Information distribution of news and events from Motoichi (segment distribution service)
• Living Information
  • Disaster Prevention Info
  • Yokohama DIGITAL window (online procedure)
  • Application for oversized garbage (including information on garbage collection by category)
  • Report of road damage, etc.
• Library
  • online catalog
  • Chatbot (library)
  • Library card
  • Choreyom? (Proposal of recommended books) etc.

For more information, please refer to the following page.

Policy Administration Bureau Public Relations Division

To use the service, you must agree to the "Yokohama City LINE Official Account Terms of Use" before using this account. You are deemed to have agreed to the Terms of Service upon commencement of use of the Service. In addition, please be sure to check the "Yokohama City LINE Official Account Operation Policy" that stipulates the handling of personal information before using it.

Select the service you want to use from the menu and tap it.

For details of each menu, please refer to How to use the official Yokohama LINE account.

　Based on reports on LINE's handling of personal information, in April 2021, the Cabinet Secretariat issued guidelines (Cabinet Cyber Security Center) (external site) for the use of LINE by government agencies and local governments.

• If it is clear that only information that is supposed to be disclosed or disclosed or that there is no problem even if it is known by a third party is handled on the LINE Service, the use of LINE Service is permitted.
• For consultation services and application applications involving the exchange of personal information using an official account, personal information does not remain on the LINE side, and this information is stored and stored directly in the database of the contractor etc. thing.

　The Yokohama City LINE Official Account will respond in accordance with these guidelines and will change the handling of some services.
　Please refer to the following page for details of service changes and timing of changes.

　Other services provided by the Yokohama City LINE Official Account (information distribution service, road damage report, links to the Yokohama City website and related sites) meet the guidelines, so we will continue to provide them.