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  2. Yokohama City Q & A Frequently Asked Questions
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  4. Medical Care Bureau
  5. Emergency and Disaster Medical Section
  6. I'm wondering whether to go to a medical institution or call an ambulance due to a sudden illness or injury.

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Q

I'm wondering whether to go to a medical institution or call an ambulance due to a sudden illness or injury.

Last updated on November 1, 2024.

Health, medical care
A

Please refer to Kanagawa emergency consultation center (# 7119) by telephone. If you press the number according to the voice guidance, you will be connected to the next service. (24 hours a day, 7 days a week)
・Emergency medical consultation: The nurse listens to the situation of the victim and determines "whether it is an urgent symptom" or "whether it is necessary to consult a hospital immediately". If it is determined that the urgency is high based on the content of the consultation, we will advise you on the request for an ambulance, and if it is determined that the urgency is not high, we will advise you on the timing of the consultation.
・Medical Institution Information: The counselor will guide you to the medical institutions that are currently available for consultation.

Kanagawa Emergency Consultation Center (#7119) Phone number

#7119045-232-7119045-523-7119
※If you are a dial line or IP phone, please call the number starting with 045.

Related Websites

Inquiries to this page

Emergency and Disaster Medical Section, Medical Care Bureau Regional Medical Department

Phone: 045-671-3932

Phone: 045-671-3932

Fax: 045-664-3851

E-Mail address [email protected]

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Page ID: 912-823-746

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