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Lost items on the municipal subway

Last updated on January 28, 2025.

Yokohama Municipal Subway Inquiry Dial

We will check the storage status of lost items at each station in a lump.

Inquiry over the phone
Weekdays (9:00 a.m. to 5:00 p.m.)

045-211-6701

Weekdays (times other than the above)
Saturdays and holidays
New Year holidays

Please contact the nearest station.

Inquiries via fax or internet

Fax number

045-664-0885
Inquiries via the Internet

[email protected]
For inquiries by e-mail, please contact us.
It will be answered on weekdays (9:00 am to 5:00 pm).
If you are in a hurry, please contact the nearest station by telephone.

About delivery

We confirm that you are the person and hand it over. Bring your identity verification documents (health insurance card, driver's license, passport, my number card, etc.) and come to the storage station.
In case of receipt by proxy/agent, please bring a letter of attorney, identification documents of the delegate (copyable) and identification documents of the proxy/agent (not copyable).
Please note that the fare for checking or picking up lost items will be borne by the customer himself.

Inquiries to this page

Transportation Bureau Station Administration Office (Inquiries other than lost items)

E-Mail address [email protected]

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