About ward office window opening agency of the second, fourth Saturday

Congestion is seen on Saturday (open agency day), so please consider using procedures that can be mailed or online. For details, please refer to the information on procedures at the ward office that can be done by mail or online.
※Please refer to here (the window congestion forecast calendar of the ward office Family Registry Division) for congestion forecast at the ward office Family Registry Division.
※At present, as a response to the government's notice, Saturday open agency has suspended the handling of issuing family register certificates other than the permanent address (wide area grant).

In all ward offices of Yokohama-shi, we open agency from 9:00 am on the second and fourth Saturday to noon for the next handling duties.

• Family Registry Division's business (family register, resident certificate, Seal Registration, My Number Card, etc.)
• Insurance and Pension Division's business (National Health Insurance, National Pension Plan (Kokumin Nenkin), etc.)
• Partial duties of Children and Families Support Division (application and acceptance of Child Allowance; delivery of maternal and child health handbook)

※Please refer to each ward office for details of handling duties.
※Some items cannot be handled, such as operations that require inquiries to other cities or other organizations.

In addition, since relatively many people come to the agency just before the end (from 11:00 am to noon), you can use it more smoothly if you avoid this time. We ask for the cooperation of all users to reduce congestion at the counter.