About qualification application error about reduction of taxes equivalent to basic rate (basic amount) of water rate and sewerage system usage fee

　In Yokohama City, single-parent households and other households subject to the medical expenses subsidy are exempted from basic charges (basic amount) of water charges and sewerage charges. In spite of the fact that single-parent families and other households eligible for the medical expenses subsidy, households receiving special Child Raising Allowance, and single-parent households receiving welfare, there were cases where the contents of the list of persons with disqualification (hereinafter referred to as the "List of Lossed Persons") provided to Water Works Bureau once a month were incorrectly released, and households that were not properly released.

　We deeply apologize for causing great inconvenience to the citizens.

For this matter, a dedicated dial has been set up to respond to contact and inquiries of the target person.　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　
※For this matter, Yokohama City will call the following Phone number.

Dial for omission of exemption from exemption
TEL: 0120-640-610
FAX number ：0120-230-630
Reception hours: From 8:30 to 19:30 (excluding weekends and holidays)