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- Citizens' Counseling Room (3rd floor of City Hall)
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Citizens' Counseling Room (3rd floor of City Hall)
Last updated on March 25, 2025.
News from citizen consultation room
As of 17:00 on Tuesday, March 25, there is no space available for legal consultation during the fiscal year (until Monday, March 31).
Consultation in the Citizens' Counseling Room
Reservations will be accepted by telephone and at the window of the Citizens' Counseling Room from 8:45 on the same day one week ago.
Night legal consultation will be accepted from the first day of the consultation month.
Reservations for both consultations will be accepted on weekdays from the next day on holidays such as weekends and holidays.
Reception hours is from 8:45 to 17:15 on weekdays. (Reception at the window is until 17:00.)
Phone: 045-671-2306
※Legal consultation and judicial scrivener consultation have rules such as the number of uses. For more information, please refer to the FAQ page.
Type | Date and time of implementation | Consultation time | Contents | Counselors |
---|---|---|---|---|
Legal consultation |
Monday to Friday |
Within 25 minutes | General legal issues |
Lawyer |
Night legal consultation |
2nd and 4th Wednesday of every month 18:00~20:30 |
Within 25 minutes | General legal issues |
Lawyer |
Judicial Scrivener Consultation |
Monday to Wednesday |
Within 25 minutes | Inheritance, real estate registration, adult guardianship, |
Certified judicial scrivener |
Residential land building consultation |
every Monday 10:00~12:00 13:00~16:00 |
Within 35 minutes | Real estate sales, lease contracts, etc. | Member of the Housing Lots and Buildings Business Association |
Human rights consultation |
every Wednesday 13:00~16:00 |
Within 40 minutes | Human rights such as discrimination and unfair treatment |
Committee on Human Rights |
Notary consultation |
1st and 3rd Friday of every month 13:00~15:00 |
Within 25 minutes | Wills, voluntary guardianship contracts, etc. Notarized certificates of lease agreements |
Notary public |
Traffic accident consultation |
Monday to Friday 9:00~12:00 13:00~16:00 |
- | Method of settlement, insurance claims, etc. | Traffic accident counselors |
Municipal administration general consultation |
Monday to Friday 8:45~17:15 |
- | Consultation, inquiries, etc. about municipal administration | City staff |
Guidance for professional consultation
We provide consultation by professional counselors such as lawyers and judicial scriveners for Yokohama citizens (not working or attending school) and consultation on municipal administration by city officials.
Consultations by professional counselors are for each expert to give general explanations according to your consultation content and refer to them when solving problems. You can get advice from experts on how to deal with problems, how to proceed, and whether you should ask an expert to solve them. We will keep the content of the consultation confidential and will not disclose it at all, so please consult with confidence.
[Notes]
- We do not create documents such as contracts, answers, wills, etc., and check the contents. Please explain what you would like to talk about verbally.
- It is not possible to ask the professional counselor in charge to solve the problem directly or ask for specific work.
- Consultation may be refused depending on the content, such as when it violates the basic rules of lawyer duties or the provisions of judicial scrivener ethics.
- If the duties, duties, etc. of each professional counselor are stipulated by law, consultation will be within that range.
(A lawyer and a judicial scrivener do not know about taxes such as inheritance tax and gift tax. For tax consultation, please contact your tax accountant or tax office. Tax accountants are not available in the Citizen Consultation Office. ) - Depending on the case of consultation, we may guide you to the responsible department rather than specialized consultation.
- We will not be able to respond to inquiries at a later date, such as the content of your consultation.
- If unauthorized use is found, we will cancel the appointment for consultation.
Those who need sign language interpreters or foreign language interpreters
- Those who need sign language interpreters…After making a reservation in the Citizens' Counseling Room, please request an interpreter at Yokohama Rapport (outside site).
- Those who need a foreign language interpreter…Please apply by telephone to Yokohama International Association (YOKE) (outside site) (Phone: 045-222-1209).
Consultation availability
Specialized consultation during the day
○No space available × no space - no implementation | ||||||||
---|---|---|---|---|---|---|---|---|
Date | Day of the week | Law Ritsu |
A judicial scrivener |
House Construction |
A person Rights |
The public Certificate |
||
Phone |
Face-to-face | Face-to-face | Phone | Face-to-face | Face-to-face | Face-to-face | ||
March 26 | Water | × | × | × | - | - | ○ | - |
March 27 | Tree | × | × | - | - | - | - | - |
March 28 | Money | - | × | - | - | - | - | - |
March 31 | Month | × | × | ○ | ○ | ○ | - | - |
April 1 | Fire | × | × | ○ | - | - | - | - |
Reservations for consultation are accepted from the same day of the week ago.
Night legal consultation
○No space available × no space | ||
---|---|---|
Date | Day of the week | Reservation status |
March 12 | Water | End |
March 26 | Water | × |
Reservations for night legal counseling will be accepted from the first day of the month (first open agency date).
Night legal counseling is available only by telephone.
FAQs
Here are some frequently asked questions.
Frequently Asked Questions (Citizens' Counseling Room)
Access to the Citizens' Counseling Room
Address: 3rd floor of 10 City Hall, 6-50 Honcho, Naka-ku, Yokohama
Nearest station: JR Line Sakuragicho Station, Municipal Subway Sakuragicho Station, Minato Mirai Line Bashamichi Station
Access to the Citizens' Counseling Room (relocated in June 2020) (PDF: 699KB)
Those coming by motorcycle or car (PDF: 636KB)
Those who come by bicycle (PDF: 590KB)
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Inquiries to this page
Yokohama City Citizen's Bureau Public Affairs Consultation Section Citizen Counseling Room
Phone: 045-671-2306
Phone: 045-671-2306
Fax: 045-663-3433 (Reservations by fax or e-mail are not made)
E-Mail address [email protected]
Page ID: 327-793-646