現在位置
- Yokohama-shi Top Page
- Yokohama City Q & A Frequently Asked Questions
- Search by the competent ward office
- Transportation Bureau
- Station Administration Office
- What should I do if PASMO cannot be used (cannot read) or if I lose my registered PASMO / PASMO commuter pass?
Last updated on August 30, 2022.
The text is from here.
What should I do if PASMO cannot be used (cannot read) or if I lose my registered PASMO / PASMO commuter pass?
It is as follows.
When PASMO becomes unavailable due to some obstacle
Please contact the station or bus office. You can reissue it. The remaining amount of PASMO, commuter pass, and auto charge service function that can no longer be used, will also be transferred to the reissued card. For more information, please visit the following website.
When lost
"Registered PASMO" and "PASMO commuter pass" can be reissued even if lost. The balance at the time the loss procedure is completed, the commuter pass, and the auto charge service function will also be transferred to the reissued card. Note that "Unnamed PASMO" cannot be reissued. For more information, please visit the following website.
Related Websites
Inquiries to this page
Transportation Bureau Station Administration Office
Phone: 045-664-0856
Phone: 045-664-0856
E-Mail address kt-ekimukanri@city.yokohama.lg.jp
Page ID: 475-881-624
