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For those affected by fire or natural disasters

Last updated on December 16, 2024.

If you are affected by a fire or natural disaster, you can receive the following support through the procedure.

The first procedure

List of items
Items Contact person in charge Contact information Targets Contents Overview of Procedure
Affliction certificate Isogo fire department
Fire Defense & Control Section
753-0119 Those affected by fire This certificate contains the degree of damage caused by the fire. The required number of copies can be issued free of charge for each submission destination (Saturdays, Sundays and holidays are available, same day delivery).
Please contact the person in charge in advance when applying.
Affliction certificate

Isogo Ward Office   
Family Registry Division Family Registry Section       (No. 25 on the second floor)

750-2341 Those who have been affected by natural disasters such as earthquakes, storms and floods This certificate contains damage caused by natural disasters (house damage, flood above floor level, etc.)

The required number can be issued free of charge for each submission destination (weekdays from 8:45 to 17:00).
Please contact the consultation desk in advance when applying.

Procedures at the Isogo Ward Office

This is a relief and support system for the Isogo Ward Office. For more information, please contact the person in charge.
Various applications within the Isogo Ward Office can be made by presenting one copy of the “Resai Certificate (original)” issued by the fire department or ward office.

List of items
ItemsContact person in chargeContact informationTargetsContentsOverview of Procedure
Reduction of taxes on individual city and prefectural taxesTax Division City Tax Section
(No. 34 on the third floor)
750-2351Those who have lost or damaged more than 3/10 of their homes or household goodsFor more information, please contact the person in charge.Please present your certificate of affliction and apply.
Collection deferral of city taxTax Division Tax Receipt Section
(No. 33 on the third floor)
750-2372Those who have difficulty paying or delivering at one timeFor more information, please contact the person in charge.Please present your certificate of affliction and apply.
Reduction of property tax and city planning taxTax Division Land Section
(No. 36 on the third floor)
750-2361Those who have been damaged by landslide, landslides, etc.
Those who have suffered damage to the annual harvest of less than 8/10 on farmland
For more information, please contact the person in charge.Please present your certificate of affliction and apply.
Reduction of property tax and city planning taxTax Division Housing Amortization & Property Section
(No. 36 on the third floor)
750-2365Those who have suffered more than 1/10 damage to houses, etc.For more information, please contact the person in charge.Please present your certificate of affliction and apply.
Exemption from National Health Insurance premiumsInsurance and Pension Division National Health Insurance Section
(No. 26 on the second floor)
750-2425Those who have suffered more than 20% damage to property such as houses due to storms, floods, fires, earthquakes, etc.You will be exempt from insurance premiums during the following period.
・More than 20% damage: 4 months' worth
・More than 70% damage: 6 months' worth
Please present your certificate of affliction and apply.
Exemption from Long-term Care Insurance PremiumInsurance and Pension Division National Health Insurance Section
(No. 26 on the second floor)
750-2425Those who have suffered more than 20% damage to property such as houses due to storms, floods, fires, earthquakes, etc.You will be exempt from insurance premiums during the following period.
・More than 20% damage: 4 months' worth
・More than 70% damage: 6 months' worth
Please present your certificate of affliction and apply.
Reduction of medical insurance premiums for seniorsInsurance and Pension Division Benefits
(No. 28 on the second floor)
750-2428For more information, please contact the person in charge.For more information, please contact the person in charge.Please present your certificate of affliction and apply.
Exemption from National Pension Plan (Kokumin Nenkin) premiumsInsurance and Pension Division National Pension Plan Section
(No. 29 on the second floor)
750-2421Those who have suffered damage of approximately 1/2 or more of the property priceFor more information, please contact the person in charge.Please present your certificate of affliction and apply.
Reduction of childcare fees for nursery schools
(Approved nursery schools only)
Children and Families Support Division in charge of childcare
(No. 52 on the 5th floor)
750-2435More than half-burned or partially destroyed, flood above floor levelThere is a system that exempts childcare fees for 3 or 6 months.Please present your certificate of affliction and apply.

Exemption from user burden of disability welfare services for a certain period of time

Elderly and Disabled Support Division
Person in charge of disability support

(No. 51 on the 5th floor)
750-2416Those who use disability welfare services, etc. belonging to households that have suffered more than half-burned or partially destroyedThe user's burden may be reduced for a certain period of time.Please present your certificate of affliction and apply.
Support for disinfection

Health Sanitation Division Environmental Sanitation Section (43rd floor, 4th floor)

750-2452Households on the floor and flood under floor levelWe will accept consultation on disinfection methods, etc.Please present your certificate of affliction and apply.
Exemption from private seal Certificate Fees

Family Registry Division Registration Section

(No. 22 on the second floor)
750-2345Person who performs procedure of financing system that each bureau of Motoichi performsFor more information, please contact the person in charge.Please present your certificate of affliction and apply.

Procedures at other public offices, etc.

Other than the ward office, there is also a relief and support system. For more information, please contact the person in charge.
※For procedures at other public offices, etc., it may be necessary to submit a “Disaster Certificate (original)” issued by the fire department for each application destination. .

List of items
ItemsContact person in chargeContact informationTargetsContentsOverview of Procedure
Welfare funds
(extraordinary expenses due to disasters)
Isogo Ward
Japan National Council of Social Welfare
751-0739Fire, natural disasters, etc.Loans will be provided for various expenses required to recover in the event of a disaster.Please apply within 6 months from the time of the disaster (disaster certificate etc. is required).
For details, please contact the person in charge in advance.
Reduction of general waste disposal feesResources and Waste Recycling Bureau
Isogo Office
761-5331Fire, natural disasters, etc.survivors will reduce waste disposal fees when transporting waste generated by fires, etc. to the facility itself.Application procedures are required in advance.
Please attach the affliction certificate (original) at the time of application.
Temporary occupancy in Municipal HousingHousing and Architecture Bureau
Municipal Housing Division
671-2923Fire, natural disasters, etc.Municipal Housing's temporary free use system.Affliction certificate (original) and resident certificate (original) are required.
For details, please contact the person in charge in advance.
Changes in calculation methods for water rates, etc.Waterworks Bureau
Yokodai Water Supply Office
847-6262Fire, natural disasters, etc.For households and offices damaged by heavy rain on September 3, Typhoons No. 15, No. 19 and No. 21, we will change the conventional requirements and implement special reduction and exemption measures such as water rates.For details, please contact the person in charge in advance.
Miscellaneous lossYokohama Minami Tax Office789-3731Fire, natural disasters, etc.You can reduce all or part of your income tax.Affliction certificate (original) is required.
For details, please contact the person in charge in advance.
Reduction of prefectural tax (personal business tax, real estate acquisition tax)Tozuka Prefectural Tax Office881-3911Fire, natural disasters, etc.All or part can be reduced.Affliction certificate (original) is required.
For details, please contact the person in charge in advance.
Consultation on Management of Small and Medium EnterprisesEconomic Affairs Bureau Finance Division671-2592Fire, natural disasters, etc.We accept various consultations regarding the management of small and medium-sized enterprises.For more information, please contact the person in charge.
Reduction of motor vehicle tax (jidosha-zei)motor vehicle tax (jidosha-zei) Management Office716-2111Fire, natural disasters, etc.All or part can be reduced.For more information, please contact the person in charge.

Others

In addition to the relief and support system, depending on the situation of the damage, we will give exemption money to those who are eligible.

List of items
ItemsContact person in chargeContact informationTargetsContentsOverview of Procedure
Disaster relief money (ward office)Health and Welfare Division
(No. 42 on the 4th floor)
750-2411Fire, natural disasters, etc.We will give excursions to the victims (examine the status of the damage and certify the target person).Please bring your affliction certificate (original).
Disaster relief money (Japan National Council of Social Welfare)Isogo Ward
Japan National Council of Social Welfare
751-0739Fire, natural disasters, etc.We will give excursions to the victims (examine the status of the damage and certify the target person).Please bring your affliction certificate (original).

・In addition to the above, various systems are available to support those affected by the disaster.

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Inquiries to this page

Isogo Ward General Affairs Department General Affairs Division Risk Management Subdivision

Phone: 045-750-2312

Phone: 045-750-2312

Fax: 045-750-2530

E-Mail address [email protected]

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Page ID: 686-824-839

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