Counter congestion (Family Registry Division, Children and Families Support Division, Insurance and Pension Division)

• Family Registry Division window congestion status page (link to external site) (External site)

  You can view the congestion status of the Family Registry Division window, current reception number and expected congestion calendar on PCs, smartphones, mobile phones, etc.

• The number of people waiting is the number of people waiting until the reception. You may have to wait further before the procedure is completed, so please come with plenty of time.

• This service is provided by Replice Co., Ltd. based on a service agreement with Yokohama City. The domain of this service is neconome.com. (Consulted in accordance with Article 6, Paragraph 4 of the Yokohama City Internet Receiving Guidelines)

• Children and Families Support Division Congestion Status Page (link to external site) (External site)
  You can see the congestion at the Children and Families Support Division window and the current reception number on PCs, smartphones, mobile phones, etc.

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• The number of people waiting is the number of people waiting until the reception. You may have to wait further before the procedure is completed, so please come with plenty of time.

• This service is provided by Replice Co., Ltd. based on a service agreement with Yokohama City. The domain of this service is neconome.com. (Consulted in accordance with Article 6, Paragraph 4 of the Yokohama City Internet Receiving Guidelines)

• Insurance and Pension Division window congestion status page (link to external site) (External site)

  You can see the congestion at the Insurance and Pension Division window and the current reception number on PCs, smartphones, mobile phones, etc.

• The number of people waiting is the number of people waiting until the reception. You may have to wait further before the procedure is completed, so please come with plenty of time.

• This service is provided by Replice Co., Ltd. based on a service agreement with Yokohama City. The domain of this service is neconome.com. (Consulted in accordance with Article 6, Paragraph 4 of the Yokohama City Internet Receiving Guidelines)

In order to prevent the spread of COVID-19 infection, if you are not in a hurry, please refrain from visiting the agency.
In addition, please refer to the following page for procedures other than the next agency for procedures such as transfer notice and certificate acquisition accompanying moving at the ward office Family Registry Division.

• About procedures such as transference notification or certificate acquisition accompanying moving in ward office Family Registry Division
• Certificates from family register, resident certificate, etc. can be obtained at convenience stores, mail, and administrative service corners besides ward offices.