[People living outside the city] Obtain a copy of family register's tag at convenience store delivery

A person who has a permanent domicile in Yokohama and has a My Number Card containing an electronic certificate for user certification.

• This page describes the procedures for people living outside Yokohama City. If you live in Yokohama, please see "[People living in the city] Get a copy of the family register's tag at a convenience store."
• Convenience store delivery service is available only to the person who has a My Number card.
• If you are registered as a resident outside Yokohama City, you need to apply for registration in advance. It takes up to 5 days to register for use.
• Please note that if you submit a family register notification such as child birth or marriage registration form, it will take a certain period of time to reflect it on your family register certificate. For more information, please contact the City Office.

Only the person and the person of the same family register

• You cannot get a vote for the family register tag.
• For copies of family register's tag, which does not indicate the name of the first person, Mr. permanent domicile, may not be displayed correctly. Regarding his change, please obtain and certify all family register matters (individual) matters. For more information, please contact Family Registry Division, the ward office where permanent domicile is located.
• In principle, the display of “permanent domicile Name” is omitted. If you would like to display it, please select the item to be displayed.
• family register's tag with "resident certificate Code" or "Municipal name registered overseas electoral list" cannot be obtained.

For the first time, you need to apply for registration in advance. It takes about 5 days to register for use.

Once you register for use, you do not need to apply for each use. However, those who fall under the following conditions need to register again.

• Person who made change of permanent domicile outside ward
• Person who updated digital certificate
• Person who updated my number card

From 6:30 a.m. to 11:00 p.m.
(On the fourth Wednesday of odd months, from 6:30 am to 7:00 pm, excluding holidays, New Year's holidays, and system suspension days)

You can apply in one of the following two ways. For details, please refer to the method of obtaining family register certification at your home address (external site).

• Convenience store multi-copy machine (My number card, personal identification number (4 digits) of digital certificate for user certification is required)
• PC (My number card, PIN (6 to 16 digits) of digital certificate for signature, IC card reader required)

※You can't apply from your smartphone.

You can check it in one of the following two ways.

• Personal computer
• Smartphone

The application number displayed at the time of application for registration is required. The application number cannot be given from Yokohama City.
From a PC or smartphone, you can check the status of the examination from the usage registration status confirmation page (outside site).

My Number Card containing the digital certificate for user certification

• Convenience store delivery service is not available with Basic Resident Register card and private seal registration card.
• After the expiration date of the digital certificate of My Number Card, you will not be able to use the convenience store delivery service.
• It will not be available on the day you receive your My Number Card. Please note that the use is enabled from the next day when received it. (Due to the delay in data linkage to the convenience store delivery system due to the rapid increase in the number of My Number Cards issued, the convenience store delivery service on the next day may not be available, and it may take about 2 business days to start using it.)

It can be obtained at stores nationwide where multi-copy machines are installed.

• Seven-Eleven
• FamilyMart
• Lawson
• Lawson Threeev
• MINISTOP
• AEON RETAIL Co., Ltd.

From 9 a.m. to 5 p.m. on weekdays
※It is not available on weekends, holidays, and New Year's holidays (December 29-January 3 the following day).

250 yen per copy

• Fee refunds and certificates cannot be exchanged.
• Certificates that fall under the provisions of the fee exemption are not available. Please use the ward office or administrative service corner.

Please refer to the method of obtaining a family register certificate at your home address (Local Government Information System Organization) (external site).

• The PIN at the time of issuing the certificate is the PIN (4 digits) of the digital certificate for user certification.
• Please note that is not available when gets a wrong password consecutively three times.
• It will take some time for the certificate to be printed, so please do not leave until you receive the certificate.

As a result of the revision of the the Law of the Basic Resident Registers, the date of birth and gender will be newly recorded on the family register tag from January 11, 2022 (excluding the family register tag that was rejected prior to the enforcement date).
In addition, in principle, a copy of the family register's tag does not indicate the name of the first person in permanent domicile. If you would like to see the product, please fill out the invoice.
For copies of family register's tag, which does not indicate the name of the first person, permanent domicile, may not be displayed correctly. Regarding his change, please obtain and certify all family register (individual) matters certificate. For more information, please contact Family Registry Division, the ward office where permanent domicile is located.

In Yokohama, on July 19, 2008, along with the remodeling of family register, the family register tag was remodeled. family register's tag (remodeled original tag) before remodeling was discarded on February 23, 2015 because the storage period has passed.