Request a copy of the family register's tag at the counter

• A copy of the family register's tag in Yokohama can be requested at any ward office Family Registry Section Administrative Service Corner of any ward in the city.
• You can also request it by mail.
• If you have a permanent domicile in the city and have a My Number Card (Personal Number Card), you can request it at a convenience store or online.

If you are between the people listed in the same family register name field (e.g. husband and wife), you can claim it as yourself.

Please fill in the invoice with the person listed in the name column of family register.
Example: An example of a relationship when Taro's grandson requests a family register with Taro in the name column (the claimant is a child of "Sakura" who is a child of "Taro")

A power of attorney created by the person, etc. is required.

If the request is made by a third party other than the principal, it is necessary to clarify the name of the recipient, the indication of family register (permanent domicile, the first person) and the purpose of using a copy of the family register tag. In addition, we may ask for materials (such as a copy of a contract) that can confirm that the request is for justifiable reasons.

1. A person who is necessary to exercise his or her rights or fulfill his obligations
2. A person who needs to submit to a national or local government agency
3. A person who has a justifiable reason to use the items described in the family register tag
4. Specified clerks (lawyers, etc.) requested by persons A to C above

• It is available at the counter.
• We can download from page (outside site) of Yokohama-shi electronic application, report service beforehand.

• Driver's license
• Passport (passport)
• My number card (personal number card) or Basic Resident Register card with photo
• Resident Card or Special Permanent Resident Certificate

• If you do not have the above documents, you will be asked to confirm your identity at the counter by asking multiple questions such as health insurance card, pension notebook or basic number notice.
• For a detailed list of identity verification documents, please refer to the identity verification at the time of notification of change of residence in family register and when requesting various certifications.

• Please refer to the sample by the person listed in the name column of family register (or its direct ancestry/direct descendants).
• Sample Power of Attorney (PDF: 145KB)

　When making a request by a third party, you need materials that can confirm the authority of the request. For more information, please check with the ward office Family Registry Division.

Monday-Friday, 8:45-17:00
From 9:00 a.m. to noon on the 2nd and 4th Saturday
※Excludes public holidays and New Year holidays
About ward office window opening agency of the second, fourth Saturday

From 7:30 a.m. to 7:00 p.m. Monday through Friday
Saturday and Sunday from 9 a.m. to 5 p.m.
※Excluding holidays and New Year holidays

Uncomputed copies and abstracts of family register cannot be handed over on the spot outside Hours of the ward office.

300 yen per copy
※You can use cash or electronic money (transportation, WAON, Rakuten Edy, nanaco) to pay the fee.

• Fees may be exempted according to laws and regulations, such as when submitting to the pension office to receive pension.
• For more information, please visit the family register and resident certificate certificate fees page.
• In principle, the display of “permanent domicile Name” is omitted. If you would like to see the product, please fill out the invoice.
• If you would like to display "resident certificate Code" or "Municipal name registered overseas electoral list", please contact us at the counter.

In Yokohama, on July 19, 2008, along with the remodeling of family register, the family register tag was remodeled. family register's tag (remodeled original tag) before remodeling was discarded on February 23, 2015 because the storage period has passed.