Information from the Consumer Affairs Agency, etc. regarding the COVID-19 infection

Information from the Consumer Affairs Agency, etc. regarding the COVID-19 infection is posted.
For more information about consumer problems using COVID-19 infection as an excuse, please visit the National Consumer Affairs Center of Japan website.

◆ It is news from Consumer Affairs Agency about "warning of piggyback malicious business law!"
[Beware of fraud that took advantage of the COVID-19 vaccine! ]
Consultations have been sent to the Consumer Affairs Center regarding telephone calls that are necessary for vaccination related to COVID-19 infection or to trick money or personal information.
Municipalities do not ask for money or personal information over the phone for vaccination.
If you are in trouble, do not worry alone, please consult the Consumer Hotline 188.
For details, please see the Consumer Affairs Agency website (outside site).

For details on fraud and troubles during the COVID-19 pandemic, please see the Consumer Affairs Agency special website (outside site).

For details on how to disinfect and disinfect COVID-19, please visit the website of the Ministry of Health, Labour and Welfare, the Ministry of Economy, Trade and Industry, and the Consumer Affairs Agency.

For example,
・One representative goes shopping
・When lining up in a row such as cash registers, keep enough distance.
・When shopping, take a note of what you buy in advance.
I don't think we can think of it.

This is a news from the Consumer Affairs Agency about matters that consumers need to know for a new daily life based on practical examples of "new lifestyles".
Following the formulation and publication of 81 types of industry-specific guidelines in 19 industries in order to implement a “new lifestyle” and balance infection prevention and economic activities, we have summarized the items that consumers should know. Was.

For details, please see the Consumer Affairs Agency website (outside site).

This is an announcement from the Consumer Affairs Agency regarding the opening of the official LINE account of the Consumer Affairs Agency New Corona-related Consumer Information.

For details, please see the Consumer Affairs Agency website (outside site).

Taking advantage of the recent expansion of the COVID-19 infection, the Consumer Affairs Agency has made requests for improvements to the appropriate labeling of health foods, aroma oils, photocatalyst sprays, etc., from the viewpoint of the Premiums Labeling Act (excellent misidentification) and the Health Promotion Act (false and exaggeration labeling of food) as an urgent additional measure, and has also issued the Act on preventive measures to preventativeCOVID-19. In addition, we will inform you that we have issued a warning to general consumers through SNS.

The Consumer Affairs Agency provides monitoring and guidance on unfair labeling of products and other products that are designed to prevent the COVID-19. Please note that at this time, there is no evidence to support the effect on the virus for products such as health foods, aroma oils, and photocatalytic sprays.

For details, please see the Consumer Affairs Agency website (outside site).

Taking advantage of the recent expansion of the COVID-19 infection, the Consumer Affairs Agency has made urgent requests for improvements in Internet advertising, such as health foods, negative air ion generators, and space-sterilized products, in order to prevent the COVID-19, from the perspective of the Premium Labeling Act (excellent misidentification) and the Health Promotion Act (false or exaggerated labeling of food), and to alert general consumers through SNS.

The Consumer Affairs Agency provides monitoring and guidance on unfair labeling of products and other products that have a preventive effect on the COVID-19. Please note that there is no evidence to support the effects of the virus on products such as health foods, negative air ion generators, and space sanitizers.
Let's take proper precautions such as hand washing.

For details, please see the Consumer Affairs Agency website (outside site).

This is an announcement from the Ministry of Economy, Trade and Industry regarding the status of masks, disinfectants, and toilet paper related to COVID-19 infection measures.

For details, please see the Ministry of Economy, Trade and Industry website (outside site).

This is an announcement from the Consumer Affairs Agency regarding the missing masks associated with COVID-19 infection measures.

1. Under the spread of COVID-19 infection, various rumors are flowing, but we ask consumers to check the correct information and make sure that they do not be fooled by hoaxes so that they can reach those who need food and daily necessities.
2. Regarding masks, the Ministry of Health, Labour and Welfare and the Ministry of Economy, Trade and Industry have requested related organizations to provide a stable supply, such as increasing production, and are able to deliver more than 100 million masks weekly. In addition, it is not desirable to purchase for resale purposes, so please take care. We ask consumers for their understanding, cooperation and calm response so that they can reach those who need a mask, such as those who are suspected of having a cold or infectious disease.
3. As a precautionary measure for COVID-19 infection, it is recommended that you use cough etiquette and hand washing as a general hygiene measure. In particular, it is important for healthy people who are not infected to take actions such as keeping away from people with symptoms such as coughing and fever, not going to places with lots of crowds, and keeping their fingers clean.
4. Consultations on paid events and travel cancellations are sent to local consumer service centers. If you are a participant of a paid event or want to cancel a trip, please check with the organizer about refunds.

For details, please see the Consumer Affairs Agency website (outside site).