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When moving (moving out)

Last updated on November 26, 2024.

(1) Please go through the transfer procedure at Registration Section (No. 3 on the first floor).

For details, please refer to the notice of transfer (Civic Affairs Bureau page).
Registration Section telephone: 045-320-8334

(2) In the new Address area, please move in within 14 days from the day you start living.

Necessary items for transfer procedures

  • Transference certificate or personal number card (my number card), Basic Resident Register card
  • Foreign residents are required to have a residence card or special permanent resident certificate.
  • Identity verification materials (driver's license, residence card, health insurance card, pension notebook, etc.)
  • private seal
  • Notification card (only if you have one)
In addition to the above, procedures are required if the person who is transferred falls under any of the following. Please confirm with each window about belongings necessary for procedure.
Items(Yokohama City) Procedures at the ward officeDepartment in chargeWindowProcedures in New Address
Seal registration
  • No procedure is required because it will be automatically abolished on the scheduled transfer date.
  • If Seal Registration Certificate is required by the day before the scheduled transfer date, you will need a transfer certificate, etc. in addition to the private seal registration card (card). ※I need it.
※Transference certificate or personal number card, Basic Resident Register card, passport (in the case of departure)
Registration SectionNo. 3 on the first floorIf you need it, please apply again.
The procedure differs for each municipality.
For more information, please check with your local office.
Personal number card
Basic Resident Register card
NoneNoneNoneYou can continue to use it by bringing your personal number card and Basic Resident Register card to the transfer destination and performing the procedure for continuous use. You need a password.
Digital certificatesThe digital certificate for signature will expire.Registration SectionNo. 3 on the first floorIf you need it, please apply again.
Public elementary and junior high schools
elementary school student student
Please receive the following from your previous school.
  • student registration certificate
  • Textbook Salary Certificate
NoneNonePlease bring it with you when you move in.
  • student registration certificate
National PensionPlease bring the following to the person in charge and proceed with the procedure.
  • Notification of change of residents (handed at the Registration Section window)
National Pension Plan SectionNo. 10 on the first floorPlease bring it with you when you move in.
  • pension Notebook
National Health Insurance
Nursing-Care Insurance
Latter-stage elderly healthcare system
Please bring the following to the person in charge and proceed with the procedure.
  • Notification of change of residents (handed at the Registration Section window)
  • National Health Insurance Insured Card
  • The Long-term Care Insurance Insured Card
  • Medical certificate for late-elderly medical care insured
National Health Insurance Section
National Health Insurance Section
Benefits
No. 7 on the first floor
No. 7 on the first floor
No. 9 on the first floor
Please go through the registration procedure again.
(If you are in a household that has already taken out National Health Insurance, please bring your household's insurance card.)
medical expenses Grant
(Children)
(Single-parent homes, etc.)
(Severely disabled)
Please bring the following to the person in charge and proceed with the procedure.
  • Medical Certificate
BenefitsAll of them
No. 9 on the first floor
Please contact the municipal office where you are moving in.
(The details of the grant vary depending on the local government.)
Children's allowanceYou will no longer be eligible on the scheduled transfer date.
Please submit a report to the person in charge.
Children and Families Support SectionNo. 24 on the second floor
  • Please apply for a new application within 15 days from the day after the scheduled transfer date at the transfer destination.
    (Because you cannot receive it retroactively, please proceed as soon as possible.)
  • For more information, please check with your local office.
Nursery schools and kindergartens

Please bring or mail the following to the counter in charge and complete the procedure.
・Application for cancellation of certification
※If you are using a licensed nursery school, please also submit a “Application for Cancellation”. (If you leave a licensed nursery school, etc., please submit a “Application for Cancellation” before leaving the school. If submission is delayed, childcare fees may be charged until the submission date. )
※If you leave a kindergarten, please also submit "Usage Facility registration form (for kindergarten, etc.)".

In charge of childcareNo. 25 on the second floorPlease contact the municipal office where you are moving in.
Moped bike
(Motorized bicycles)
Small special vehicles
Please bring the following to the counter in charge and dispose of the car.
  • License plate
  • Signing certificate
  • private seal
Tax certification
Issuance window
No. 45 on the fourth floorPlease bring the following and complete the registration procedure again.
  • Scrap car certificate
  • private seal

If you are moving out of the country, please check the procedure at the tax office.

When a person who has been notified of a transfer outside Japan returns to Japan and submits a transfer notification. ※Procedures may not be possible on Saturdays, Sundays, and holidays.

You will need the following documents.

  • Passport
  • Certificate of all family register (individual) matters (transcript)
  • family register's tag
  • Foreign residents are resident cards, special permanent resident certificates, etc.
  • Notification card or personal number card

When the scheduled transfer date or new Address area is changed

Please go to the new municipal office in Address.

If you lose your transfer certificate

Please come to Registration Section (No. 3 on the first floor) with your identity verification documents.

When you stop moving out

Transference certificate, etc. ※Please come to Registration Section (No. 3 on the first floor) where you notified the transfer with your identity verification materials.
※Transference certificate or personal number card, Basic Resident Register card, passport (in the case of departure)

Inquiries to this page

Nishi Ward General Affairs Department Ward Administration Promotion Division Public Relations Section

Phone: 045-320-8321

Phone: 045-320-8321

Fax: 045-314-8894

E-Mail address [email protected]

Return to the previous page

Page ID: 447-166-131

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