For those affected by fires, storms and floods

　Those who have been affected by fires, storms and floods can receive the following relief and support systems by submitting the certificate of damage / disaster Book to the ward office or other office. For more information, please contact the person in charge.

Procedures at the Tsurumi Ward Office, etc.
Items	Section in charge	TEL	Targets	Contents	Procedure
certificate of damage / disaster's Book (Fire)	Tsurumi fire department	503-0119	The certificate of damage / disaster Book is a certificate of damage caused by fires and natural disasters (house damage, flood above floor level, etc.).	This certificate contains the degree of damage caused by the disaster.	For more information, please contact the person in charge.
certificate of damage / disaster's Book (Earthquake, storm and flood damage, etc.)	General Affairs Section Disaster Prevention Officer	510-1656
Reduction and exemption of property tax and city planning tax (land and houses)	Tax Affairs Division In charge of house (No. 6 on the 4th floor)	510-1729	Damage to houses, etc. 1/10 or more	The tax amount will be reduced according to the degree of damage.
	Tax Affairs Division Land Section (No. 5 on the 4th floor)	510-1725	Those who have been damaged by landslide, landslides, etc.
	Tax Affairs Division Land Section (No. 5 on the 4th floor)	510-1725	Those whose annual harvest has decreased by more than 2/10 on farmland
Reduction and exemption of city prefectural tax	Tax Affairs Division City Tax Section (No. 2 on the 4th floor)	510-1711	Loss or damage of homes or household goods 3/10 or more However, this excludes the amount covered by insurance claims.
Collection deferral of city tax	Tax Affairs Division Tax Receipt Section (No. 8 on the 4th floor)	510-1743	Those who have difficulty paying or delivering at one time	We may postpone collection of city tax
Reduction of insurance premiums for National Health Insurance, The Long-term Care Insurance and Medical System for Elderly Seniors	Insurance and Pension Division National Health Insurance Section (No. 6 on the 2nd floor)	510-1815	Those who have suffered more than 20% of property such as houses due to storms and floods, fires, earthquakes, etc.	We will reduce insurance premiums according to the degree of damage.
Postponement of premiums for National Health Insurance, The Long-term Care Insurance and Medical System for Elderly Seniors	Insurance and Pension Division National Health Insurance Section (No. 5 on the second floor)	510-1809	Those who cannot pay at one time due to damage from storm and flood damage, fire, earthquake disaster, etc.	You may be deferred to collect insurance premiums.
Reduction and exemption of partial contribution of National Health Insurance	Insurance and Pension Division National Health Insurance Section (No. 7 on the second floor)	510-1810	More than half-burned half-burned	For a certain period of time, a part of the hospitalization fee (limited to before payment) is exempted.
Reduction and exemption of partial contributions to the medical system for elder senior citizens			Households whose damage to houses, etc. is more than 3/10 of its value and whose income is less than a certain level (social security standard)	medical expenses's partial contribution will be reduced for a certain period of time.
Reduction of user burden of The Long-term Care Insurance			More than half-burned half-burned	The Long-term Care Insurance's user burden is exempted for a certain period of time.
Exemption from National Pension Plan (Kokumin Nenkin) premiums	Insurance and Pension Division National Pension Plan Section (No. 8 on the second floor)	510-1802	Damage of approximately 1/2 or more of property price	Exemption from insurance premiums when housing, household goods, or other property are damaged by a disaster.
Reduction of childcare fees for nursery schools	Children and Families Support Division (No. 4 on the 3rd floor)	510-1816	More than half-burned or partially destroyed, flood above floor level	Childcare fees are exempted for a certain period of time.
Consultation on disinfection methods, etc.	Health Sanitation Division Environmental Sanitation Section (No. 14 on the second floor)	510-1845	Households on the floor and flood under floor level	We will accept consultation on disinfection methods, etc.
Exemption from user burden of disability welfare services for a certain period of time	Elderly and Disabled Support Division Person in charge of disability support (No. 1 on the 3rd floor)	510-1847	Those who use disability welfare services, etc. belonging to households that have suffered more than half-burned or partially destroyed	The user's burden may be reduced for a certain period of time.

Other items handled by government offices
Items	Section in charge	TEL	Targets	Contents	Procedure
Reduction of general waste disposal fees	Resources and Waste Recycling Bureau Tsurumi Office	502-5383	For more information, please contact the Resources and Waste Recycling Bureau Tsurumi Office.	In the event of a natural disaster or fire, we may be able to reduce the general waste disposal fee.	Application procedures are required in advance. You will need to submit a certificate of affliction at the time of application. It is necessary to complete the processing within 90 days after the application.
Temporary use of Municipal Housing	Housing and Architecture Bureau Municipal Housing Division	671-2923	Fire, natural disasters, etc.	Municipal Housing's temporary free use system	I need certificate of damage / disaster's book, resident certificate. For more information, please contact the person in charge.
Reduction of water charges	Water Works Bureau Customer Service Center	847-6262		For households and offices damaged by heavy rain on September 3, Typhoons No. 15, No. 19 and No. 21, we will change the conventional requirements and implement special reduction and exemption measures such as water rates.	For more information, please contact the person in charge.
Consultation on Management of Small and Medium Enterprises	Economic Affairs Bureau Finance Division	671-2592		We accept various consultations such as management and financing of small and medium-sized businesses.
Miscellaneous loss	Tsurumi Tax Office	521-7141		You can reduce all or part of your income tax.
Reduction of prefectural taxes (Individual business tax and real estate acquisition tax)	Kanagawa Prefectural Tax Office	321-5741		You can reduce all or part of it.
Reduction of motor vehicle tax (jidosha-zei)	motor vehicle tax (jidosha-zei) Management Office	716-2111		You can reduce all or part of it.

Others (Exemption money, etc.)
Items	Section in charge	TEL	Targets	Contents	Procedure
Fees, etc.	Health and Welfare Division	510-1791	Fire, natural disasters, etc.	For those who have suffered a certain amount of damage (examine the status of damage and certify the target person), we will give excursions etc.	For more information, please contact the person in charge.
Fees, etc.	Tsurumi Ward Japan National Council of Social Welfare※	504-5619	Fire, natural disasters, etc.		For more information, please contact the person in charge.
Disaster relief money	Tsurumi Ward Japan National Council of Social Welfare	504-5619	Low-income households (There is income standard)	Loans will be provided if you lose your home, household goods, or household goods due to a disaster.	Within six months from the month following the disaster, please attach and submit a written certificate of damage / disaster document and an estimate of necessary expenses. (Please ask the person in charge in advance for income standards and application methods.)

※If you have any human damage such as death or serious injury during the disaster, condolence money or exemption money may be issued, so please ask.
★In addition, there are various other systems related to support survivors. For details, please refer to the outline of various support systems for survivors in Yokohama City.

Inquiries to this page

Tsurumi Ward General Affairs Department General Affairs Division

Phone: 045-510-1656

Fax: 045-510-1889

E-Mail address tr-somu@city.yokohama.lg.jp

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For those affected by fires, storms and floods
In addition to the announcement of the landslide alert information, evacuation warning will be issued all at once (the immediate evacuation warning area)

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