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Last updated on December 6, 2024.

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Welfare refuge

For those who have difficulty evacuating at evacuation shelter or at home in the event of a large-scale disaster, Yokohama has concluded agreements with social welfare facilities in the city and positioned it as a welfare refuge.

(1) What is the Welfare refuge?
If a large-scale disaster causes enormous damage and becomes unable to live at home, you will have to live an evacuation life in evacuation shelter, such as elementary and junior high schools.
For those in need of advocate, such as the elderly, children with disabilities, pregnant women and infants, those who have difficulty in evacuation at gymnasiums, each evacuation shelter will have space for advocate.
Nevertheless, welfare refuge is a secondary refuge to accommodate those who find it difficult to evacuate in evacuation shelter.

(2) Evacuation to Welfare refuge
Those who have difficulty maintaining their lives at evacuation shelter or at home and need special care.
Professionals (public health nurses) check the situation of the individual and whether they are certified as requiring nursing care, and determine the necessity of evacuation to the welfare refuge.
In order for the welfare refuge to fulfill the necessary functions and roles, those who are not considered eligible cannot evacuate.
Welfare refuge is not always established immediately after a disaster.
In principle, travel from evacuation shelter must be done by the person or family.

(3) Target facilities
Social welfare facilities that have concluded agreements with the ward office (elderly facilities, facilities for the disabled, community care plazas, etc.)

(4) Q&As
Q: What kind of facility is a welfare shelter? What kind of equipment and support do you have?
A: It is social welfare facilities such as facilities for the elderly, facilities for the disabled, and community care plazas that have concluded agreements with the ward office.
We can provide assistance to the extent possible, depending on the conditions of the facilities, in an environment where advocate needs to live easily, such as barrier-free facilities.
Even in the welfare refuge, you will have to work with the surrounding refugee to live an evacuation life while helping each other.

Q: When will welfare refuge be opened? Who can evacuate?
A: Welfare refuge is not always established immediately after a disaster.
The ward office requests the establishment sequentially from facilities that have been confirmed and have been prepared for operation.
In order to make effective use of limited resources, it is necessary to identify the situation in advocate after the disaster and evacuate from those with higher priority.

Q: What are the criteria for accepting welfare refuge? Who decides how and how?
A: Since the facilities that serve as welfare refuge are limited, it is difficult to accept all eligible advocate at once.
Professionals (public health nurses) judge those who have evacuated to evacuation shelter (or from information on advocate collected in evacuation shelter) who need more support.
Based on the judgment of professionals, etc., the ward office decides who to accept at which welfare evacuation center.

(5)Agreement concluded facilities
Facility typeNameLocationTEL
Community Care PlazaTammachi Community Care Plaza1-11-2 Tammachi321-8004
Community Care PlazaKaminogi Community Care Plaza7-1, Kaminokicho435-2906
Community Care PlazaSugeta Community Care Plaza1718-1, Sugatacho471-3101
Community Care PlazaKatakura Sanmai Community Care Plaza199-4, Sanmaicho413-2571
Community Care PlazaShinkoyasu Community Care Plaza1-2-4, Shinkoyasu423-1701
Community Care PlazaSawando Mitsuzawa Community Care Plaza56-1, Sawando577-8210
Community Care PlazaRokukakubashi Community Care Plaza3-3-13, Rokukakubashi413-3281
Nursing home for the elderlyReha Resort Wakatake1826, Sugatacho476-1234
Nursing home for the elderlyKanagawa Garden1989, Sugatacho470-2502
Nursing home for the elderlyLa Clarte656-1, Sugatacho478-3777
Disability welfare service establishmentsNazareth Studio7-1, Kaminokicho435-2907
Home for Persons with DisabilitiesKanagawa Local Activities Home Honbono2-28-19, Kandaiji491-2141
Home for Persons with DisabilitiesKanagawa Ward Welfare Activities Home16-1, Tachimachi434-3748
Home for Persons with DisabilitiesTanmachi welfare activity home1-6-8 Tammachi322-9461
Special elderly nursing homesWakatakeen550-1, Hazawacho381-3232
Special elderly nursing homesKeyakiso1-1, Sugatacho470-3900
Special elderly nursing homesThe House of Hazawa980, Hazawacho372-1239
Special elderly nursing homesSugeta Shinai no Sato1122, Sugatacho470-7788
Special elderly nursing homesThe House of the Sun Yokohama Hazawa2-1, Hazawacho442-4907
Special elderly nursing homesYokohama Fukujuen2331-1, Sugatacho474-1180
Special elderly nursing homesIe Nibankan in Hazawa1667-1, Hazawacho372-1241
Special elderly nursing homesShinkoyasu Asakura-en1-16-15, Koyasudai633-7004
Special elderly nursing homesTamanarien Hazawa1442-1, Hazawacho489-7763

※About emergency entrance to special elderly nursing homes
In the event of a large-scale disaster, those who have been certified as requiring long-term care by The Long-term Care Insurance, who have difficulty living at evacuation shelter or at home and need assistance from facility staff may be accepted by emergency admission at nursing homes.

(6)Related links
Disaster countermeasures throughout the region - advocate Support Guide―

Inquiries to this page

Kanagawa Ward Health and Welfare Center Elderly and Disabled Support Division

Phone: 045-411-7097

Phone: 045-411-7097

Fax: 045-324-3702

E-Mail address kg-koreisyogai@city.yokohama.lg.jp

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Page ID: 837-868-874

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