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(Disability Discrimination Case 2) Hearing and balance dysfunction shops, etc.

Last updated on February 10, 2021.

  • All cases received do not correspond to "disability discrimination". In addition, we have not confirmed whether the contents are true.
  • Information on names of individuals, facilities, etc. is excluded from the published content.
  • A detailed explanation of long-term cases and the situation will be provided with a summary.

Details of the case

When contacting a credit card company (or contacting a credit card company), he only accepts telephone calls by himself, and even if he is deaf, he does not accept telephone calls by proxy/agent. In addition, we do not accept any method other than telephone.

Regarding the case, what I wanted to do and what I thought would be better.

It is discrimination not to ensure a way for hearing-impaired people to contact. It is necessary to secure a means for hearing-impaired persons to communicate.

Disability type of target person

Hearing and balance dysfunction

Scene

Stores, etc.

Inquiries to this page

Health and Social Welfare Bureau Disability Welfare and Health Department Disability Measures Promotion Section

Phone: 045-671-3598

Phone: 045-671-3598

Fax: 045-671-3566

E-Mail address [email protected]

Return to the previous page

Page ID: 891-415-317

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