(Disability Discrimination Case 28) Hearing and balance dysfunction shops, etc.

• All cases received do not correspond to "disability discrimination". In addition, we have not confirmed whether the contents are true.
• Information on names of individuals, facilities, etc. is excluded from the published content.
• A detailed explanation of long-term cases and the situation will be provided with a summary.

When I stayed at a hotel on a trip. We often see TVs that allow you to watch videos etc. for an extra fee, but the remote control of this TV does not have a button to switch to teletext subtitles. I think this is discriminatory because it is always attached to the remote control of ordinary digital TVs. The hotel's response varies, and if you ask the front desk to ask "Please give me a remote control that can switch to subtitles", there are places that will be issued immediately, but "Please note that our hotel TV is like this" There is also a hotel. If you replace your position with a healthy person, you will say that your TV without voice will be accepted because our TV is like this.

If it is difficult to respond, please indicate on the homepage that "Our TV does not support teletext subtitles". That way, you can exclude it when you look for a hotel.