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- (Disability Discrimination Case 4) Hearing and balance dysfunction shops, etc.
The text is from here.
(Disability Discrimination Case 4) Hearing and balance dysfunction shops, etc.
Last updated on February 4, 2021.
- All cases received do not correspond to "disability discrimination". In addition, we have not confirmed whether the contents are true.
- Information on names of individuals, facilities, etc. is excluded from the published content.
- A detailed explanation of long-term cases and the situation will be provided with a summary.
Details of the case
Credit card. Although a contract can be made, cancellation requires a telephone to verify the identity of the person in addition to the telephone, so hearing-impaired persons cannot make a telephone call and cannot cancel.
Regarding the case, what I wanted to do and what I thought would be better.
I would like you to encourage credit card-related companies to establish a method that allows people with hearing impairments to easily identify themselves.
Disability type of target person
Hearing and balance dysfunction
Scene
Stores, etc.
Inquiries to this page
Health and Social Welfare Bureau Disability Welfare and Health Department Disability Measures Promotion Section
Phone: 045-671-3598
Phone: 045-671-3598
Fax: 045-671-3566
E-Mail address [email protected]
Page ID: 154-511-000
