Yokohama City The Long-term Care Insurance General Information Brochure (Heart page)

Please use the functions attached to Acrobat Reader to read out each linked PDF file.

This is the web version of the Heart Page.
※This site is created by Heart Medical Care Co., Ltd., which is jointly created by The Long-term Care Insurance General Information Brochure (Heart Page).
※The posted information is created based on the 2024 Heart page (booklet).
※About establishment information, it is created based on list of establishments published in heart page for 2024.

The booklet is distributed at each ward office Elderly and Disabled Support Division, Yokohama City Hall Citizen Information Center (3rd floor of the City Hall).
※The contents of the publication are as of the time of publication of the booklet (end of April 2024).

The list of business operators is posted in the booklet itself.
※In Heart Page Navi (outside site), information on the list of establishments published in the booklet is posted.

The MP3 format of the 2024 edition brochure is posted.

• Table of Contents (Music File (MP3): 1,263KB)
• Aiming for future image and Yokohama-type community-based comprehensive care system, Yokohama positive aging plan (music file (MP3): 2,609KB)
• Mechanism of care insurance system (music file (MP3): 950KB)
• Target person of The Long-term Care Insurance (music file (MP3): 1,637KB)
• About premium ・ Insurance premium (music file (MP3): 4,308KB) of one over 65 years old (first insured person)
• Premiums for those aged 40 to 64 (second insured) (music file (MP3): 159KB)
• About the premium of the first insured person ・ If you have trouble paying the premium (music file (MP3): 1,806KB)
• About premium of the first insured person ・ When insurance premium is delinquent (music file (MP3): 1,695KB)
• Service usage procedure / Flow to service use (Music file (MP3): 617KB)
• Service usage procedure ・ Receive certification for long-term care (Music file (MP3): 908KB)
• Service usage procedure ・ 2 Those who have been certified as requiring nursing care 1-5 (music file (MP3): 1,001KB)
• About procedure of use of service, home care support establishment (music file (MP3): 503KB)
• Service usage procedure ・ 3 Those who have been certified as requiring support 1.2, those who are eligible for the business (music file (MP3): 507KB)
• About service use procedure, Local Elderly Care Management Center (music file (MP3): 582KB)
• About service use procedure, contract with company (music file (MP3): 1,162KB)
• Service usage procedure ・ Home service usage limit (Music file (MP3): 659KB)
• Available Service Types of The Long-term Care Insurance Service (Music File (MP3): 3,503KB)
• Available services / services used at home (music file (MP3): 4,367KB)
• Available services and services to use (stay) (music file (MP3): 5,123KB)
• Available services ・ Services available 24 hours a day (music file (MP3): 1,621KB)
• Available services and services to improve the living environment (music file (MP3): 3,047KB)
• Available services and residential services (music file (MP3): 1,772KB)
• Available services and facility services (music file (MP3): 4,191KB)
• About user burden of service ・ When using The Long-term Care Insurance service, we pay service costs according to user burden ratio (music file (MP3): 2,913KB)
• About user burden of service ・ Judgment of user burden ratio is made based on August 1 every year (music file (MP3): 721KB)
• About user burden of service ・ When there is traffic accident (music file (MP3): 638KB)
• About user burden of service ・ About reduction of user burden ・ Large amount care service costs (music file (MP3): 1,927KB)
• About service user burden ・ Reduction of burden of food expenses, room charges <The Long-term Care Insurance burden ceiling certificate> (music file (MP3): 3,885KB)
• About user burden of service ・ High-priced medical care, high-cost nursing care combined system (music file (MP3): 1,121KB)
• About user burden of service ・ Other user burden reduction, care service self-pay subsidy (Yokohama-shi self-service system) and user burden reduction by social welfare corporation (music file (MP3): 4,302KB)
• Services other than The Long-term Care Insurance (Music File (MP3): 6,802KB)
• Where can I make a complaint? (Music file (MP3): 1,230KB)
• Inquiries (Music File (MP3): 2,833KB)
• Care prevention and health promotion service for elderly people (music file (MP3): 2,512KB)

※The contact telephone and fax number is also the content at the time of publication of the booklet (end of April 2024).
※Regarding the figures in the graphs read in each voice data, the value of each item may not match the total value for each item due to fractional adjustment.

※The multilingual version of the 2024 edition brochure is posted.
　The contact telephone and fax number is also the content at the time of publication of the booklet (end of April 2024).