Menu of ward

Close

The text is from here.

About welfare refuge (special evacuation sites)

Last updated on March 31, 2025.

For those who have difficulty evacuating at evacuation shelter or at home in the event of a large-scale disaster, Yokohama has concluded agreements with social welfare facilities in the city and positioned it as a special evacuation sites.
From April 2018, the name has been changed to "welfare shelter" widely used throughout the country.

(1) What is the Welfare refuge (Special evacuation sites)?

・If a large-scale disaster causes enormous damage and becomes unable to live at home, you will have to live an evacuation life in evacuation shelter, such as elementary and junior high schools.
・For those in need of advocate, such as the elderly, children with disabilities, pregnant women and infants, those who have difficulty in evacuation at gymnasiums, each evacuation shelter will have space for advocate.

→Nevertheless, welfare refuge is a secondary refuge to accommodate those who find it difficult to evacuate in evacuation shelter.

(2) Evacuation to Welfare refuge

・Those who have difficulty maintaining their lives at evacuation shelter or at home and need special care.
・Professionals (public health nurses) check the situation of the individual and whether they are certified as requiring nursing care, and determine the necessity of evacuation to the welfare refuge.

・In order for the welfare refuge to fulfill the necessary functions and roles, those who are not considered eligible cannot evacuate.
・Welfare refuge is not always established immediately after a disaster.
・In principle, travel from evacuation shelter must be done by the person or family.

(3) Target facilities

Social welfare facilities that have concluded agreements with the ward office (elderly facilities, facilities for the disabled, community care plazas, etc.)

(4) Q&As

Q: What kind of facility is a welfare shelter? What kind of equipment and support do you have?
A: It is social welfare facilities such as facilities for the elderly, facilities for the disabled, and community care plazas that have concluded agreements with the ward office.
We can provide assistance to the extent possible, depending on the conditions of the facilities, in an environment where advocate needs to live easily, such as barrier-free facilities.
Even in the welfare refuge, you will have to work with the surrounding refugee to live an evacuation life while helping each other.

Q: When will welfare refuge be opened? Who can evacuate?
A: Welfare refuge is not always established immediately after a disaster.
The ward office requests the establishment sequentially from facilities that have been confirmed and have been prepared for operation.
In order to make effective use of limited resources, it is necessary to identify the situation in advocate after the disaster and evacuate from those with higher priority.

Q: What are the criteria for accepting welfare refuge? Who decides how and how?
A: Since the facilities that serve as welfare refuge are limited, it is difficult to accept all eligible advocate at once.
Professionals (public health nurses) judge those who have evacuated to evacuation shelter (or from information on advocate collected in evacuation shelter) who need more support.
Based on the judgment of professionals, etc., the ward office decides who to accept at which welfare evacuation center.

(5) Agreement concluded facilities

List of facilities concluded with agreements (as of April 2025: 33 facilities)
Facility typeNameLocation
Community Care PlazaKonandai Community Care Plaza, Yokohama City3-3-1, Kounandai, Kounan-ku
Community Care PlazaKonan Central Community Care Plaza, Yokohama City4-2-7, Kounan, Kounan-ku
Community Care PlazaShimonagaya Community Care Plaza, Yokohama City3-33-5, Shimonagaya, Kounan-ku
Community Care PlazaHigashinagaya Community Care Plaza, Yokohama City1-1-12, Higashinagaya, Kounan-ku
Community Care PlazaKusaka Community Care Plaza, Yokohama3-11-1, Sasage, Kounan-ku
Community Care PlazaHinominami Community Care Plaza, Yokohama City3-1-11, Hinominami, Kounan-ku
Community Care PlazaYokohama City Noba Community Care Plaza612, Nobacho, Kounan-ku
Community Care PlazaSerigaya Community Care Plaza, Yokohama City2-16-12, Serigaya, Kounan-ku
Community Care PlazaHikiyama Community Care Plaza, Yokohama City1-66-55, Higiriyama, Kounan-ku
Community Care PlazaKaminagaya Ekimae Community Care Plaza in Yokohama City1-9-10, Maruyamadai, Kounan-ku
Elderly Welfare CenterHorai-so6-22-38, Kounandai, Kounan-ku
Special elderly nursing homes※Paradigm Konan3-10-7, Shimonagaya, Kounan-ku
Special elderly nursing homes※Suzukake no Sato1688, Nobacho, Kounan-ku
Special elderly nursing homes※Fuyoen4-21-10, Shimonagaya, Kounan-ku
Special elderly nursing homes※Noba Garden5-56-2, Hinominami, Kounan-ku
Special elderly nursing homes※Sun Valley4-24-1, Shimonagaya, Kounan-ku
Special elderly nursing homes※Bamboo wind4-12-35, Sasage, Kounan-ku
Special elderly nursing homes※Hino Southern Port6-13-1, Hino, Kounan-ku
Special elderly nursing homes※Sunflower Konandai3-7-10, Hinominami, Kounan-ku
Special elderly nursing homes※Izumi no Sato Hinominami4-29-9, Hinominami, Kounan-ku
Special elderly nursing homes※Higiri-en Garden4610-1, Kaminagayacho, Kounan-ku
Nursing care facilities for the elderlyKonan Aozora2187-1, Nobacho, Kounan-ku
Nursing care facilities for the elderlyOasis146-1, Nobacho, Kounan-ku
Nursing care facilities for the elderlyHealthy5-81-18, Shimonagaya, Kounan-ku
Nursing homes for the elderlyNoba-style hill631, Nobacho, Kounan-ku
Facilities for persons with disabilities (children)Konan Central Community Activities Home Soyokaze no Ie4-2-8, Kounan, Kounan-ku
Facilities for persons with disabilities (children)Konan Regional Activities Home Hino8-21-12, Hino, Kounan-ku
Facilities for persons with disabilities (children)Shida Hinoki Kobo2-25-1, Hinochuo, Kounan-ku
Facilities for persons with disabilities (children)Shida Hino Gakuen2-25-1, Hinochuo, Kounan-ku
Facilities for persons with disabilities (children)Konan Welfare Home7-25-22, Kounandai, Kounan-ku
Facilities for persons with disabilities (children)Konan Ward Life Support Center4-2-7, Kounan, Kounan-ku
Facilities for persons with disabilities (children)Yokohama Medical and Welfare Center Konan4-6-20, Kounandai, Kounan-ku
Facilities for persons with disabilities (children)Serigaya Yamayuri Garden2-3-1 Serigaya, Konan-ku

※In the event of a large-scale disaster, those who have been certified as requiring long-term care by The Long-term Care Insurance, who have difficulty living at evacuation shelter or at home and need assistance from facility staff may be accepted by emergency admission at nursing homes.

(6) Related links

Regional Disaster Countermeasures - advocate Support Guide for Disasters (Health and Social Welfare Bureau Health and Welfare Division page)

Inquiries to this page

Konan Ward General Affairs Department General Affairs Division

Phone: 045-847-8305

Phone: 045-847-8305

Fax: 045-841-7030

E-Mail address [email protected]

Return to the previous page

Page ID: 667-310-051

Menu of ward

  • LINE
  • Twitter
  • YouTube