Notification of transfer at the counter (moving from outside the city)

• People who have moved from outside the city
• Notification at the counter

If you have made a transfer notification using your My Number Card or Basic Resident Register Card in the municipalities before moving, please see the transfer notification using your My Number Card or Basic Resident Register Card.

• The person himself
• Member of thesame household
• proxy/agent (a person who has a power of attorney)

Even if Address is the same, people with different households need a power of attorney.

Within 14 days of starting living in the new Address

• You will not be able to submit a report before moving.
• If the 14th day falls on the closing date of the ward office, the next opening date will be the last day of the notification period.
• When we continue to use my number card or Basic Resident Register card, it is necessary to meet the following conditions.
  • Notification of transfer within 14 days of moving
  • Notification of transfer has been made within 30 days from the scheduled transfer date of the transfer certificate
  • The card has been changed to Address within 90 days of the transfer notification.

• We can download from page of Yokohama-shi electronic application, report service (outside site).
• registration form is also available at the ward office.

• My number card
• Driver's license
• Passport
• Residence Card or Special Permanent Resident Certificate

Etc.
※For a detailed list of identity verification documents, please refer to the identity verification at the time of notification of change of residence in family register and when requesting various certifications.

Original transfer certificate issued by the previous municipal office in Address

At the time of procedure, it is necessary to enter "4-digit password" set on my number card or Basic Resident Register card.

resident certificate's transfer of Address from other municipalities in Japan can be made without submitting a residence card or special permanent resident certificate. You need to come to the agency for notification of your residence card or special permanent resident certificate.

Please refer to the sample by yourself.

• Sample power of attorney (PDF: 146KB)

From 8:45 a.m. to 5:00 p.m. Monday through Friday ※Holidays and New Year holidays are excluded.
From 9:00 am to noon on the 2nd and 4th Saturday (about ward office window opening agency of the 2nd and 4th Saturday)

• Notifications cannot be made at city halls, administrative service corners, or ward offices other than the new Address ward.
• It may take some time for notification. Please check the congestion forecast calendar and come with plenty of time.
• In Yokohama City, even those who have notified the office of the transfer notification by the minor portal will be asked to fill out the resident transfer registration form at the ward office's Family Registry Division window and issue a number tag using the ticketing machine.

You will also need to change your My Number Card to Address. Please refer to "Changes in Address and Name of My Number Card" for procedures.