Frequently Asked Questions and Inquiries

For information on road facilities (road surfaces, curved mirrors, street lights, etc.), inquiries and opinions regarding roads, rivers and sewers, you can directly contact Public Works Office from this page. For high-risk content, such as a large-scale road collapse, please contact us directly by telephone.

Yokohama City Hall receives opinions and suggestions from all of you. Opinions and suggestions are accepted by mail, fax, Internet, and e-mail. Please send your frank "voice" to the ward office Ward Administration Promotion Division of your ward (for those outside the city, the Citizen's Bureau Public Affairs Consultation Section). We send individual opinion and suggestion that had you approach to department in charge from ward office and plan reflection in municipal administration.

For inquiries and opinions regarding the location of refuge in the event of an earthquake or heavy rain, disaster preparedness, disaster prevention subsidies in the town, etc., please use the following telephone or fax.
Phone: 045-224-8112
Fax: 045-224-8109

Please refer from this about duties of ward office window. In order to send the content of your inquiry to the department in charge, please provide it as specific as possible.