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  8. [Posted results] [Nominated competitive bidding for public offerings] FY2023 Disability Welfare Service User Burden Year Update Call Center Business Outsourcing

Last updated on April 2, 2023.

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[Posted results] [Nominated competitive bidding for public offerings] FY2023 Disability Welfare Service User Burden Year Update Call Center Business Outsourcing

itaku_nyusatsu

Title

Disability welfare service user's burden year renewal call center business consignment

Bid results

Order information

Date of public notice

January 25, 2023

Bidding method

Nomination competition (public offering type)

Qualification for bid participation

Events (consignment)

Consignment of computer business, office work and business

Location classification

City, associate city

Corporate size

None Specified

Other Conditions

[Business]
345 Outsourcing of office work and operations “F: Call Centers, etc.”
316 Computer Operation “D: Data Input”

Others
・Received a privacy mark from the Japan Information Economy and Social Promotion Association.
 Or, you must be certified as "Authentication (ISMS) Registration under the Information Security Management System Compliance Evaluation System".
・In the past five years, have a track record of performing call center operations as a commissioned business from prefectures or municipalities.

Tender start date

February 17, 2023

Bid date details (time, etc.)

[Bid time] 2:00 p.m.

Scheduled opening date

February 17, 2023

Scheduled opening date details (time, etc.)

[Bid opening time] Around 2:30 p.m. (planned)

Places to bid and open bids

Yokohama-shi City Hall
10 15th floor N-10 meeting room at 6-50 Honcho, Naka-ku, Yokohama

About application

Documents to be submitted

※Application for participation has been closed.

Place of submission

※Application for participation has been closed.

How to apply

※Application for participation has been closed.

Submission period

February Monday, February 13, 2023 Until 5:00 pm (must arrive)

Application deadline

About design documents

Design documents

Question answer

※The submission of the questionnaire has been closed.
Question Answer Form (PDF: 126KB)

Nomination / Non-Nomination Notification Date and Notification Method

Feb. 15, 2023 (Wednesday) Mail (kf-syosystem@city.yokohama.jp)

Other Documents and Communications

[Notes]
(1) In the tender form, the amount equivalent to 100/110 of the estimated contract desired price, regardless of whether it is a tax-exempt company or a tax-exempt company prescribed in Article 9, Paragraph 1 of the Consumption Tax Law. In determining the winning bidder, the amount obtained by adding the amount equivalent to 10/100 of the amount to the amount stated in the bid book (if the amount has a fraction of less than 1 yen, the fractional amount is rounded down) Amount) is the winning bid price.
2 If the successful bidder is not determined by one bid, the second bid will be carried out on the spot, so please prepare several preliminary bid documents.
3 This tender is a matter subject to suspension that each Yokohama-shi accounting budget is decided in Yokohama-shi assembly in 2023.

[Reference Materials]
Order Information Details (PDF: 239KB)

Ordering Division

Order Section Information
Items Information for each item
Section in charge Health and Social Welfare Bureau Obstacle Policy Promotion Section
Address 6-50-10, Honcho, Naka-ku, Yokohama-shi 15th floor

TEL

045‐671‐3601

Fax

045‐671‐3566
Other Contacts E-mail: kf-syosystem@city.yokohama.jp

Contract Section

The same as the Ordering Division

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Inquiries to this page

Health and Social Welfare Bureau Disability Welfare and Health Department Disability Measures Promotion Section

Phone: 045-671-3603

Phone: 045-671-3603

Fax: 045-671-3566

E-Mail address kf-syosuishin@city.yokohama.lg.jp

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Page ID: 487-552-057

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