Prenatal and Postpartum Helper Dispatch Business

For households that have difficulty in raising children due to physical and mental disorders during pregnancy, or need to reduce the burden of housework and childcare within 5 months after giving birth (one year after giving birth in the case of multiple fetuses) On the other hand, a helper will be dispatched from a company entrusted by Yokohama City.

Households that have registered as residents in Yokohama City and fall under any of the following
(1)Households that need assistance because they are pregnant and have difficulty in raising children (*) due to physical and mental disorders, and there are no other people who do housework or childcare during the day.
※It can be used only when there is an upper child. It is not available for the first child's pregnancy.
(2)Households that need assistance because there is less than 5 months after childbirth (one year after childbirth in the case of multiple fetuses) and there is no other person performing housework or childcare during the day.

For details, please read the usage rules (PDF: 907KB).
(1)Support for housework (e.g. preparation and rearrangement of meals, laundry of clothes, cleaning of rooms, etc.)
(2)Support for childcare (e.g. nursing, changing diapers, taking bath assistance, etc.)
※Childcare support will be provided in places where the user (guardian) and the child are together. Only helpers and children are not allowed to answer.

(1)Number of uses, etc.
○From 9:00 to 17:00 from Monday to Friday (excluding 12/29 to 1/3 and public holidays), within 2 hours at a time, up to twice a day.
○Within 20 times before and after childbirth (in the case of multiple fetuses, within 40 times after childbirth).
(2)Usage fees
1,500 yen per time (within 2 hours).
If the following conditions are met, you can receive a reduction in usage fees by submitting a certificate.

※１： It's a good idea. It depends on the situation of the household.
※２： A certificate for all households is required.

After confirming the availability of helper dispatch with the company you wish to use in advance, please apply at the ward office.

[Please be careful]

Even if you use it continuously before and after childbirth, you need to use it before and after childbirth.

If you wish to use it after childbirth, you can register in advance after 32 weeks of pregnancy.

• From "6: List of contractors", select the company you want to use and make a phone call, and tell them that "I will apply to the ward office from now on, but I want to confirm whether helper dispatch is possible."
• Tell them when, how often, and what kind of support you would like, and make sure that the company can respond.
• If you find a compatible company, please apply at the ward office.

※1 It is not possible to use multiple businesses at the same time. When you hope for change of company, please submit use change (cancellation) application (third style) of Yokohama-shi maternity helper.

• Please fill out required items in the “Children and Families Support Division City Maternity and Postpartum Helper Use (Registration) Application Form (No. 1 Form)” and come to the ward office of your ward.

※1 The application may be made even if you are not a pregnant woman.

※2 We will conduct an interview and confirm the status of the household, so applications will not be accepted by mail.

※3 In the case of use during pregnancy, ask your doctor to fill out a medical information report (or medical certificate) and submit it together with the application form.

※4 If you meet the standard for reducing the usage fee, submit a “Municipal Tax / Prefectural Tax Tax Exemption (Tax Exemption) Certificate” etc., and the usage fee will be reduced (see 3 (2)).

• A few days after the application, you will receive a "Yokohama City Maternity and Postpartum Helper Use Approval Notice" from the ward office. Please read it carefully because it contains important things for use. If you have any questions, please feel free to contact us.
• You can start using the service as soon as you receive a letter of approval. Please contact the company by 17:00, three days before the desired date of use, and apply for use.

The flow up to the application is the same as the "Normal application" above.
After application, you will receive a "Yokohama City Maternity and Postpartum Helper Registration Approval Notice" and a "Notice of Use Start" from the ward office.
Please write and submit required items in the “Notice of Start of Use” after delivery. A few days after submission, you will receive a "Yokohama City Maternity and Postpartum Helper Use Approval Notice" from the ward office.

Terms of Use (PDF: 907KB)　※Please be sure to read it.

Use of Yokohama-shi pre- and post-natal helper (registration) application (first style) (PDF: 68KB)
Example of description (PDF: 162KB)

The number of weeks of pregnancy and the name of the company you wish to dispatch is increasing, so please check if there is any omission before applying.

Yokohama-shi pre- and post-natal helper use change (cancellation) application (third style) (word: 15KB)
We use when we want to change use contents such as change of company, change of household division.

Medical information report (Excel: 14KB)
If you are using during pregnancy, please ask your doctor to fill out the form.

Alternatively, you may submit a copy of P80.81 of the Maternal and Child Health Handbook (Mother Health Management Guidance Notification Card).

※You do not need to submit it after giving birth.

List of businesses (PDF: 344KB)
※Please note that the ward that can dispatch varies according to companies.