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My Number Card Special Page

Make a card

Update the card

Reissue of card

Questions and inquiries
Other information about My Number
About my number card
Safety of My Number Card
Related links

Make a card

Those who have a grant application

You can apply using a smartphone, PC, mail, or camera.

Those who do not have a grant application

Please request reissue at the ward office of your ward office or telephone.

How to apply when receiving your My Number Card by mail

We will help you apply for a My Number Card!

[For those who have difficulty going out] We will help you by visiting the application and receipt of your My Number Card!

Would you like to prepare your child's My Number Card? (Leaflet) (PDF: 3,221KB)

Receive the card

Receive it

Book a pickup

Receive cards for persons under 15 years of age (including adult wardes)

Card renewal

Renewal of expiration date

Renewal of digital certificates

Other update and change procedures

Change the name of Address

Change of PIN (including those who lock it)

Foreign nationals (change of expiration date, registration of common name, etc.)

Card reissuance (loss, etc.)

Reissue of card

Main reasons for re-issuance

When the postscript column on the front of the My Number Card is full due to relocation or name change
When a person who has a My Number Card moves out of the country and reissues it after moving in (entering Japan)
Loss or burns your My Number Card
When My Number Card is damaged (including poor reading of IC chips)
In the case of transfer from outside the city, if you cannot apply for continuous use of your My Number Card and have expired
Foreigners whose My Number Card has expired (excluding special permanent residents, permanent resident status, permanent resident status, and advanced professional No. 2)

Questions and inquiries

FAQs

Contact:

Other information about My Number Card

Personal Number Notice (My Number Notification Card)

The expiration date of the card (electronic certificate)

About Basic Resident Register card

About guidance of my number card for visually impaired, hearing impaired person

About my number card

Overview of My Number Card (Digital Certificate)

What you can do with your My Number Card

Identity verification
Online administrative procedures
Used as a health insurance card
Procedures for child care and nursing care
Convenience store delivery
Private online services
Integration with driver's license (started on March 24, 2025)

For more information, please see what you can do with My Number Card.

Guidance leaflet (PDF: 1,613KB) that can be done with my number card

Information leaflet (English version) for what you can do with your My Number Card (PDF: 2,645KB)

Guidance leaflet (Chinese version) of what you can do with my number card (PDF: 3,430KB)

Guidance leaflet (Korean version) of what you can do with my number card (PDF: 2,548KB)

You can now apply for a passport online.

From Monday, March 24, 2025, in addition to passport switching applications, new applications, etc. can now be processed online from smartphones and PCs. For more information, please refer to the Government Public Relations Online "You can apply for a passport online from March 24, 2025! Please refer to the following page.

Smartphone digital certificate-equipped service (only compatible Android devices can be used)

For those who have a My Number Card, a smartphone application download service (equipped with a card function smartphone) with the same function (digital certificate for signature and user certification) as My Number Card will be available in May 2023. It started on 11th. （Digital Agency Public Relations Flyer (PDF: 582KB)）
Specifically, please see digital agency web page (outside site).
In addition, the following two procedures are required to start using the digital certificate for smartphones.

For details, please see the minor portal operation manual (outside site).
For inquiries about the procedure, please contact the My Number Comprehensive Toll Free Number (outside site) (Please select 0120-95-0178 Voice Guidance "No. 4").