What should I do if my nursing notebook (love notebook) is lost or damaged?

・Please apply at the ward office Elderly and Disabled Support Division or Children and Families Support Division in your ward. You can also proceed with proxy/agent.
・We also accept mail only for applications in case of loss or damage. However, the place where the notebook is issued is the window of the ward office.

・You'll need a photo of your face.
・In the case of reissuance due to damage, please bring a damaged nursing notebook.

[Notes on Photos]
１. A photo of the upper body taken recently (within 1 year). 4cm long x 3cm wide.
２. Wearing hats, sunglasses, masks, and Polaroid photos are not allowed.
３. Photos with no background as much as possible, such as ID photos. It doesn't show any other person.

About one month after the application, you will be notified of the issuance of a notebook. Please bring the notice and pick up your notebook at the ward office Elderly and Disabled Support Division or Children and Families Support Division.

You can apply for a reissue if there is a problem due to the old photo in the notebook.

Issuance of love notebook (nursing notebook)