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- Where can I get a refund of the commuter pass?
Last updated on October 14, 2021.
The text is from here.
Q
Where can I get a refund of the commuter pass?
Municipal transportation
A
Refund of the commuter pass will be handled only by the issuing railway company.
The refund fee for the commuter pass will be charged for each commuter pass, not for each railway company.
Inquiries to this page
Transportation Bureau Sales Division, High-speed Railway Headquarters
Phone: 045-671-3175
Phone: 045-671-3175
Fax: 045-550-4181
E-Mail address kt-tetsudoeigyo@city.yokohama.lg.jp
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Page ID: 700-122-140