Consumer awareness survey on chartered buses (Consumer Affairs Agency)

About consumer awareness survey on chartered buses

Following the Karuizawa Ski Bus Accident, the Consumer Affairs Agency conducted a questionnaire survey on chartered buses such as sightseeing tours and ski tours and high-speed shared buses to understand the usage status of consumers and awareness of safety.
Based on the results of the survey, we found the following.
１．The "SAFETY BUS" mark is hardly known.
２．Consumers are willing to pay for safety initiatives.
３．About 40% of people always wear seat belts when sharing the bus.
Based on these results, the Consumer Affairs Agency has requested the Ministry of Land, Infrastructure, Transport and Tourism to provide easy-to-understand information on safety, which can be used as a reference when users choose buses.

• About consumer awareness investigation about chartered bus (Consumer Affairs Agency) (outside site) <PDF: 341KB＞