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Q

What should I do if my The Long-term Care Insurance insured card is lost, damaged or soiled?

Last updated on October 14, 2021.

Welfare, care
A

If you have lost, damaged, or damaged your The Long-term Care Insurance card, you can receive a new card by applying for a reissue to the ward office Insurance and Pension Division.
※When applying for re-grant due to damage or soiling, please bring your damaged or soiled insured person's card.
※If you find a lost insured card after receiving the reissue, please return the lost insured card immediately.

What you need to prepare

○If the person submitting the notification is the person or a member of same household
 ・Identity verification documents (driver's license, driving history certificate, my number card, passport, etc.) or health insurance card issued by the government office of the visitor.

○If the person coming to the notification is other than the above
 ・Identification documents of the next agency
 ・Identity verification documents
 ・A document such as a power of attorney that confirms that the insured person has delegated the procedure for reissuing the insured person's card.

Contact information

Inquiries to this page

Health and Social Welfare Bureau The Long-term Care Insurance Division

Phone: 045-671-4253

Phone: 045-671-4253

Fax: 045-550-3614

E-Mail address [email protected]

Return to the previous page

Page ID: 861-151-711

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