Menu

Close

The text is from here.

Q

I want to know what kind of service is a convenience store delivery.

Last updated on September 18, 2024.

Notification and certification (family register, resident certificate, etc.)
A

Convenience store issuance is a service that allows you to obtain various certificates such as copies of resident certificate using a multi-copy machine installed at convenience stores nationwide using My Number Card.

Those who can use it

It is available to those who are registered as residents of Yokohama City or have permanent domicile in Yokohama City and have a My Number Card or smartphone containing an electronic certificate for user certification.
※It cannot be used with Basic Resident Register card or private seal registration card.

Certificates that can be obtained

Copy of resident certificate, Seal Registration Certificate, resident certificate, family register All, Personal Matters Certificate ※A copy of family register's tag※
※If you live outside the city in permanent domicile, you need to apply for registration in advance. It takes up to 5 days to register for use.

Usage time

6:30 a.m. to 11:00 p.m. (excluding system suspension days, including application for use registration)
※All copies of family register's personal matters certificate and family register's tag are available from 9:00 a.m. to 5:00 p.m. on weekdays.
(Excluding Saturdays, Sundays and public holidays, New Year's holidays, and system suspension days)

Fees

Copy of resident certificate, Seal Registration Certificate, resident certificate entry certificate, and family register's tag fee: 250 yen per copy
family register Certificate of Personal Matters Certificate: 450 yen per copy

Available stores

Seven-Eleven, FamilyMart, Lawson, Lawson Threeef, Ministop, AEON Retail, Seikomart, Community Store, Poplar, etc.
※Limited to stores with multi-copy machines.

Related febsite

Inquiries to this page

Service Section, Civic Affairs Bureau Service Department

Phone: 045-671-2176

Phone: 045-671-2176

Fax: 045-664-5295

E-Mail address [email protected]

Return to the previous page

Page ID: 845-348-215

Menu

  • LINE
  • Twitter
  • Facebook
  • Instagram
  • YouTube
  • SmartNews