Menu

Close

The text is from here.

Q

Is it possible to renew the digital certificate even after the renewal deadline?

Last updated on August 30, 2024.

My number
A

The renewal procedure is possible after the expiration date. However, please note that you will not be able to use it as a digital certificate after the renewal deadline (expiration date of the digital certificate).
Renewal procedures for digital certificates require reservations at some counters. Please make a reservation based on the reservation ID described in the "Expiration Notice" that arrives about 3 months before the expiration date, and come. If you live in a ward that does not require a reservation, please come directly to the ward office.

Reservation required at each ward office
Your wardReservation required
  • Isogo Ward
  • Kanagawa Ward
  • Konan Ward
  • Kohoku Ward
  • Seya Ward
  • Tsurumi Ward
  • Totsuka Ward
  • Naka Ward
  • Minami Ward
Reservation required
  • Aoba Ward
  • Asahi Ward
  • Izumi Ward
  • Kanazawa Ward
  • Sakae Ward
  • Tsuzuki Ward  
  • Nishi Ward
  • Hodogaya Ward
  • Midori Ward
Please come directly

You can also apply at the My Number Card Special Center (reservation required) that has jurisdiction over your ward. About jurisdiction ward, please see page of my number card special center.

How to make a reservation

Reservation via the Internet

Yokohama-shi my number card reservation system <https://mncardrsv.city.yokohama.lg.jp/ (outside site)>

Reservation by phone

Yokohama City My Number Card Dial: 0120-321-590 (free)
※If you cannot connect with some IP phones, please call 045-550-5454.
※If you have hearing or language disabilities, fax: Please use 045-350-8484.

Notes

If you receive an expiration date notice in a blue envelope (Sender: Yokohama City) and wish to apply at the My Number Card Special Center, the reservation method will be different from usual. Specifically, please see page about new issuance, update of digital certificate of my number card.

Reception hours

Ward Office

  • Weekday 8:45 am to 5:00 pm
  • 2nd and 4th Saturday: From 9:00 a.m. to noon
  • Monday, Tuesday, Friday (excluding holidays): 11:30 a.m. to 7:15 p.m.
  • Saturdays, Sundays and public holidays: 9:00 a.m. to 4:45 p.m.

Rice cake

My Number Card only

    PIN

    The following three types of passwords will be checked at the counter, so please check in advance.

    • Basic Resident Register (4 digits)
    • Digital certificate for user certification (4 digits)
    • Digital certificate for signature (mixed alphanumeric characters 6 to 16 digits)

    Related web page

    About new issuance and renewal of digital certificate of my number card
    ※If you are an adult ward under 15 years of age or wish to delegate the procedure to proxy/agent voluntarily, be sure to check the above website.
    About reservation of my number card

    Inquiries to this page

    Civic Affairs Bureau window service section (for consultation about individual application, report, please refer to ward office Family Registry Division.)

    Phone: 045-671-2176

    Phone: 045-671-2176

    Fax: 045-664-5295

    E-Mail address [email protected]

    Return to the previous page

    Page ID: 222-611-809

    Menu

    • LINE
    • Twitter
    • Facebook
    • Instagram
    • YouTube
    • SmartNews